Resolve QuickBooks Error 30159 During Payroll Subscription 

QuickBooks Error 30159

Payroll is vital for businesses to ensure timely employee payments, tax deductions, and time tracking. Disruptions like QuickBooks error 30159 can hinder these processes, displaying the warning, 

QuickBooks Error 30159

Can’t Verify Payroll Subscription Error 30159.

This error typically arises when QuickBooks fails to recognize your username due to an expired payroll or QuickBooks subscription, a damaged Paysub.ini file, or other issues. Our blog outlines effective troubleshooting steps to resolve error code 30159. If you encounter difficulties, we recommend consulting professionals for a seamless fix. Stay informed and keep your payroll running smoothly with these expert solutions.

What Triggers QuickBooks Payroll Error 30159?

Payroll operations are crucial to paying your employees and taxes on time, keeping an accurate record, and much more, but interruptions such as error code 30159. Let’s discover the possible reasons why this happens:

  • An inactive payroll subscription.
  • Having more than one active payroll agreement with an inactive Direct Deposit agreement.
  • The QuickBooks Desktop file paysub.ini might get damaged.
  • The Employer Identification Number might be incorrect in the company file.
  • Possible data damage or corruption to the company file.
  • Using an outdated QuickBooks Desktop program.
  • Incorrect Service Key when activating the payroll services.
  • Incompatible version of the Windows operating system.

Read More: QuickBooks Update Error PS038

7 Proven Solutions to Fix QuickBooks Error Code 30159

Still, looking for ways to address QuickBooks error 30159? This section covers expert-curated solutions to ensure you can get back to your processes in QuickBooks Desktop. Let’s explore these fixes one-by-one:

1. Reboot your computer

Restarting your computer frequently ensures that updates are applied to your system or software to resolve related bugs and add new features along with the latest security patches. This is the first and most important step in troubleshooting any problem.

Additionally, rebooting your computer in general frees up memory and helps improve performance and resolve hardware and software issues. While restarting your computer, make sure that all applications and programs are closed properly for better functioning.

2. Keep your QuickBooks product up-to-date

Usually, problems in any software or operating system arise due to the outdated version.

If your QuickBooks is not up-to-date, the security will be compromised; features will not be updated, hampering the overall performance. Likewise, your payroll might not work well due to an outdated version of your QuickBooks or the payroll tax table.

Thus, we recommend you get the most recent release of QuickBooks Desktop and update the payroll tax table.

  • Launch QuickBooks Desktop and navigate to Employees.
  • Hit on Get Payroll Updates.
Get payroll updates
  • To find out the tax table version:
    • Review the number next to You are using tax table version:
    • To ensure you are using the correct version, you can also check the latest payroll news and updates.
    • Select Payroll Update Info to find more details on your tax table version.
  • Get the latest payroll tax table:
    • Tap on Download Entire Update.
    • Choose Update, and you will see an informational window on your screen when it’s done.

3. Verify your QuickBooks Payroll subscription

Having an active subscription is a must to take advantage of the continuous benefits of QuickBooks payroll services. Review the subscription to see if it’s active. If not, further reactivate your payroll by following the steps below.

See your subscription billing details:

  • Sign in to your QuickBooks Desktop as the Primary Admin or Payroll Admin.
  • Navigate to Employee, then select Payroll Centre.
  • Move to the Payroll tab and click on Manage my account under Subscription status.
  • Under Product Information, you will see which payroll service you use.

Reactivate the payroll subscription if it’s not active:

The most convenient method to activate your payroll service through your QuickBooks Desktop company file:

  • Sign in to your Intuit account as an admin.
  • Choose Resubscribe under Status.
  • Now, adhere to the on-screen instructions to reactivate your payroll subscription.

Read Also: QuickBooks Payroll Update Not Working

4. Repair the QuickBooks Desktop paysub.ini file

The QuickBooks Paysub.ini file is a payroll activation file that holds the payroll’s subscription information, which lets you initialize the payroll services. Any damage or corruption to this file can hamper the payroll-related operations and trigger QuickBooks error code 30159.

  • Locate the QuickBooks company file folder in File Explorer.
  • Find the paysub.ini file.
  • If you can’t see the file, then see the File Explorer in the View tab.
  • Select the Hidden Items and File name extensions checkbox.
  • Look for the paysub.ini file again and right-click on it.
  • Select Rename and add .OLD extension at the end of the file name.
  • Save your changes and try running your payroll operation again.

5. Correct the Employer Identification Number in the company file

The IRS issues an Employer Identification Number or EIN to businesses and non-profit organizations working with a team for taxation purposes. You must enter the EIN in your company file to run the payroll services and collect customer taxes on products and services and related operations.

Change EIN in the company file if it’s incorrect:

  • Navigate to the Settings menu.
  • Choose Account and settings from the drop-down.
  • Tap on Company, then Edit to make the suitable changes.
  • Finally, select Done and Save.

6. Repair your QuickBooks company file

Any possibility of data damage or corruption to the admin’s company file usually hampers the payroll processes related to that data, triggering QuickBooks error 30159 on your screen.

Consider repairing the data damages to get back to payroll using the Verify and Rebuild Data utility:

a. Verifying the company file data

Verify Data
  • Navigate to Window and select Close all.
  • Go to the File menu> Utilities.
  • Click on Verify Data. Now, you will see:
    • QuickBooks detected no problems with your data
    • your data is safe and protected.
    • An unknown error code
    • Your data has lost integrity – run the Rebuild Data utility to fix the damages.

b. Rebuilding the data damage

  • From the top menu bar, select File> Utilities.
  • Click on Rebuild Data.
  • Now, QuickBooks Desktop will ask you to create a company file backup before rebuilding for data security. Then, hit OK.
  • Choose the location to save your backup copy, then click OK. Ensure you are not replacing the already existing company file or backup copy. This will overwrite your data.
  • Name this File and click Save.
  • Once you get the Rebuild has completed, click OK.

7. Update Windows

An outdated Windows operating system fails to fulfil the system requirements of QuickBooks Desktop, which is required to run your payroll or other operations smoothly.

Windows Update
  • Hit the Windows logo key on your keyboard.
  • Type Settings in the search field and choose Settings from the options.
  • Select Windows Update from the left pane.
  • Now, click on Check for Windows update.
  • If it shows available updates, select Download & Install.
  • Restart your computer to let the updates take effect.

8. Correct the Service key in the company file

If you receive your payroll services online, you will receive a 16-digit code via email to activate the service and get started with the payroll features.

Make sure the service key you entered is accurate before getting started:

a. Get your service key

The service key comes in your product confirmation email. If you can’t find it, use the QuickBooks automated Service Key Retrieval tool or contact our QuickBooks professionals.

b. Update the payroll service key

If you don’t have payroll services in your company file, enter the payroll service key:

  • Choose the Employees menu and select Payroll.
  • Tap on Enter Payroll Service Key.

Add the service key if you do have payroll service in the company file:

  • Click on the Employees menu.
  • Select Payroll, then click on Enter Payroll Service Key.
  • In the prompted QuickBooks Services Key window:
    • Click Edit to note down the service key.
    • Remove the existing payroll service key and enter the one you noted. Then, click Next.
    • Hit OK when the Payroll Update message appears.
    • Ensure the Service Status is Active and click OK.

9. Clean Install QuickBooks in Selective Startup Mode

Clean install resets all preferences, files, and processes running in the background, improving overall software performance. Re-installation of QuickBooks Desktop in selective startup lets you choose which processes you want to run during the process to ensure seamless operation.

Conclusion 

This article explored the causes of QuickBooks error 30159 during payroll processing and provided effective troubleshooting steps. We hope this guide helped you resolve the issue and resume seamless payroll operations. 

For expert assistance with such critical errors, connect with our QuickBooks professionals. Call +1(866)409-5111 for prompt support and ensure your payroll runs smoothly.

Frequently Asked Questions

To resolve QuickBooks payroll subscription issues, first verify your payroll subscription status. If it’s inactive, renew the subscription and confirm that payroll services are operational. Additionally, ensure your QuickBooks software is updated, check for payroll updates, and confirm that your internet connection and firewall settings are not blocking payroll updates.

Let’s see how to reactivate your QuickBooks payroll subscription: 

  • Log in to your QuickBooks Online account.
  • Go to Settings at the top.
  • Choose Account and settings under Your Company
  • Hit on Billing & subscription, then select Resubscribe.
  • Enter the most recent billing and payment details and choose a suitable option.
  • Finally, click Resubscribe.

Log in to your Intuit account and go to the Products & Services section. Select the specific payroll subscription you want to manage. From there, you can view your subscription status, update billing information, change your billing frequency, or cancel your subscription.

QuickBooks error 30159 is one of the payroll subscription issues that can be resolved by verifying your payroll subscription, updating QuickBooks and your Windows operating system, and potentially reinstalling QuickBooks or using the QuickBooks File Doctor tool. 

To repair the QuickBooks Desktop data file, use the built-in Verify and Rebuild Data utility. Go to File> Utilities> Verify Data; this verifies th company file data for any errors or damages. If you see any error, visit a detailed article on our site and run the Rebuild Data utilities from the File menu to repair the data damage. 

 

About Lana Creston

Lana Creston is a seasoned accounting professional with over 9 years of experience helping businesses streamline their financial processes. With a deep understanding of bookkeeping, payroll, and accounting software like QuickBooks, she’s passionate about simplifying complex financial concepts for everyday users.