Top 10 Solutions to Troubleshoot QuickBooks Error 80070057

QuickBooks Error 80070057 typically occurs when attempting to open a company file, often due to incorrect permissions, invalid file paths, or network communication issues. This error can prevent you from hosting your company file on a network or sharing it with other users.

Commonly described as “The parameter is incorrect,” this error may also indicate issues with Windows Update, a corrupted file system, or problems during specific file operations. In this guide, we will explore the common causes of error code 80070057, provide step-by-step troubleshooting solutions, and offer practical tips to prevent this issue from recurring.

QuickBooks Error 80070057: An Overview

QuickBooks error 80070057, commonly displaying “The parameter is incorrect,” disrupts access or modification of company files, especially in multi-user environments. This error is not exclusive to QuickBooks but also appears in Windows operations. Common error messages include:

These indicate issues like permission restrictions, file corruption, or network glitches across both QuickBooks and Windows systems.

Why Do You See Error Code 80070057 in QuickBooks Desktop?

As discussed earlier, QuickBooks error code 80070057 appears primarily due to incorrect permissions or invalid file paths, but there are other factors that can trigger the same error. Let’s look at these causes one by one:

• Company file not opening correctly
• You may not be running QuickBooks Desktop with proper admin permissions
• Using an older version of QuickBooks
• Incompatible operating system
• Company file not in default location
• Possible data damage or network issues while hosting
• Windows firewall or security applications blocking QB
• Not having the correct folder and Windows access permissions
• The .ND component responsible for hosting is damaged
• QuickBooks Database Server Manager may not be running on the server

Resolve QuickBooks Error 80070057: The Parameter is Incorrect

This guide provides step-by-step solutions to fix error 80070057: The parameter is Incorrect. Each method addresses common causes like file corruption, network issues, or improper configurations, helping you restore seamless access to your company file.

1. Open your company file correctly

Make sure you open the file correctly to avoid getting an error:

• Launch QB Desktop.
• Choose your company file in the software.
• Finally, click Open.

If your company file is located on the remote server, consider installing QuickBooks Database Server Manager on the server computer.

2. Run QuickBooks with admin permissions

Opening company file requires sufficient permissions so it can run without any problems.

• Exit QB Desktop.
• Right-click on the QB software icon.
• Choose Run as administrator.
• If it does not open the company file automatically, choose the company file and select Open.

Note: If you get the error while installing QuickBooks Desktop, try re-downloading the program from the website. Let’s see how to do so:

• To begin your download, go to the Downloads & Updates page to get the download link for your version of QuickBooks. Once done, re-install the software in the below.
• Make sure your computer has an internet connection.
• Locate to the program file: QuickBooks.exe.
• Choose
  • – Express install – This will install QuickBooks over your old version and save all of your preferences. To access your prior version, you will need to reinstall it using custom install.
  • – Custom and Network Options – This enables you to maintain older versions installed while installing the current version in a different location. The new version does not incorporate your choices from the previous version.
• Now, click on Next, then select Install.
• Finally, click Open QuickBooks.

3. Update QuickBooks Desktop

When you update QuickBooks Desktop to the latest release, it resolves bug fixes, gets software recent security patches and compatibility improvements that may address the underlying problem causing the error. This can help you resolve error code 80070057 when opening a company file.

4. Update Windows

Sometimes, you may fail to open a company file in QuickBooks due to an outdated operating system. Although it doesn’t directly disrupt the connection, outdated Windows components can lead to problems that result in QuickBooks error 80070057.

Let’s make sure Windows is up to date with the latest release:

• Launch the Windows Start menu.
• Type Settings in the search field and hit Enter.
• Select Windows Update from the left pane.
• Now, click on Check for Updates to see if the updates are available.
• If it shows available updates, select Download & Install. It will automatically download and install the software updates.
• Restart your computer to apply the updates.

5. Move your company file to default location

If your company file is saved in a different location, move it to its default location.

• Exit QB Desktop.
• Browse to the location where company file is located.
• Right-click on the QB company file (.QBW). Then, click Copy.
• Now, browse to the default location, right-click and choose Paste. The default location is: C:/Users/Public/PublicDocuments/Intuit/QuickBooks/Company Files
• Launch QuickBooks and then click on Find a company file.
• Hit on Local Drives, then look for your company file name.
• Choose your correct company file, then Open.

Note: If you’re on a multi-user, make sure to share your files after you move it.

6 Run QuickBooks File Doctor

The QuickBooks File Doctor automatically scans your company file and detected any issues such as damaged or corrupted company file, common network connectivity issues causing QuickBooks error 80070057 when opening.

To run the utility, make sure to download and install QuickBooks Tool Hub in the most recent version:

• Go to Company File Issues in the Tool Hub.
• Hit on Run QuickBooks File Doctor. The tool may take more than a minute to open the file doctor to open; wait until then. Note: If QB File Doctor doesn’t open, manually search for QB File Doc and open the tool manually.
• Choose the company file you are trying to open from the drop-down menu. If you can’t see the file, click on Browse and choose your company file.
• Hit on Check your file (middle option only), then Continue.
• Allow the access to your company by entering the admin password and click Next.
• The scan time usually depends on your file size but can take more than 10-15 minutes. Sometimes, it may even say unsuccessful even if it fixes the issues. Once done, launch QuickBooks and open your company file.

7. Configure the Windows Firewall and the security software

Windows Firewall, a security application blocks all processes on your computer that may be a threat to your computer, thus blocking all online services or Internet connections, causing error 80070057.

To fix this, you need to configure these settings by creating port exceptions or manually add rules to allow inbound or outbound rules for the files or programs you need to unblock the QuickBooks online processes.

8. Set up folder and Windows access permissions to share company files

To share company files in a Windows environment, you need to share the folder and set the proper permissions. Let’s learn how to do that:

a. Set up folder permissions

Verify that permissions are set correctly

• Launch the Windows Start menu and search for File Explorer.
• Locate to the company file folder and right-click on it. Then, choose Properties.
• Go to the Security tab and select Advanced.
• Choose QBDataServiceUserXX and click on Edit.
• Now, configure the below settings to Allowed:
  • Traverse Folder/Execute File
  • List Folder/Read Data – Read Attributes
  • Read Extended Attributes
  • Create Files/Write Data
  • Create Folders/Append Data
  • Write Attributes
  • Write Extended Attributes
  • Read Permissions

If you permissions are not configured correctly:

• Right-click on the company file folder and hit on Properties.
• Chose Security, then Edit.
• Now, set the QBDataServiceUserXX service for Full Control and Allow.
• Finally, click Apply, then OK.

Change folder permissions

If the folder permissions are incorrect, you’ll need to adjust them:

• Press the Windows logo key to launch the Windows Start menu.
• Type File Explorer and press Enter.
• Locate the company file folders and right-click on each of them:
  • C:\Program Data\Intuit\Entitlement Client\v8
  • C:\Program Data\Intuit\Entitlement Client\v6.0
  • C:\Program Data\Intuit\Entitlement Client\v5
  • C:\Program Data\Intuit\Entitlement Client\v3
  • C:\Program Data\Intuit\Entitlement Client
  • C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
  • C:\Program Data\COMMON FILES\INTUIT
  • C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

b. Set Windows access permissions to share company files

The correct set of permissions to help prevent future disruption when opening a company file over the network avoiding QuickBooks error 80070057:

Note: These steps only implies to Windows 10 users.

• Press the Windows logo key to open the Windows Start menu.
• Type File Explorer in the search field and hit Enter.
• Locate the company file folder and right-click on it.
• Choose Properties, then click on Sharing and then Share Add.
• Now, select the corresponding QBDataServiceUserXX for your QB version.
• Configure the permission level of both users to Full Control and select Share.

9. Run the SFC scan

The sfc /scannow command in Windows scans and fixes corrupted or missing system files, ensuring your system is working correctly. It checks the integrity of all protected system files and replaces incorrect versions with the correct Microsoft versions if needed.

• Press Windows+X shortcut keys to open the Quick Link menu.
• Choose Command Prompt (Admin) from the menu results. NOTE: You can also run the System File Checker (SFC) from Windows PowerShell (Admin).
• Click Yes on the UAC prompt on your screen.
• Type SFC /scannow in the command prompt and press Enter.
• This tool will automatically check the integrity of Windows system files and repair them if necessary.
• Once done, reboot your computer.

10. Manually resolve error 800070057

Error code 800070057, which often indicates corrupted Windows Update cache or file issues, can be resolved manually by following these steps:

a. Rename the .ND file

When you rename the .ND file, it will replace the damaged file with a new one, thereby fixing related issues that trigger the error code 80070057:

• Go to the default location of your company file.
• Find the company file with the .ND at the end. Example: MyCompanyFileName.qbw.nd
• Right-click on the .ND file, then choose Rename.
• Add .OLD at the end of the file name to replace with the new one. Example: MyCompanyFileName.qbw.nd.old Note: Proceed to the next step only if you use QuickBooks in Multi-user mode.

b. Run the QuickBooks Database Server Manager on your server

Running QuickBooks Database Server Manager (QBDSM) on your main computer, or on the computer that hosts your QuickBooks company files, provides several benefits:

• If you haven’t yet purchased QuickBooks Tool Hub, get the latest version.
• Select Network Issues from the left pane.
• Hit on QuickBooks Database Server Manager. You’ll be asked to install it if you haven’t installed the tool and QuickBooks on the server yet.
• Inside the QuickBooks Database Server manager, click on Start Scan only if it displays your company file. If it doesn’t, click Browse to the location of your company file and hit on Start Scan.
• Finally, click Close.

Conclusion

We’ve reached the end of this blog, which provides a comprehensive overview of QuickBooks Error 80070057, a common software issue in Windows. By exploring its potential causes and various troubleshooting methods, we’ve covered everything you need to resolve this error.

We hope this information helps you access your company file without any obstacles and ensures smooth operations. For further assistance, we recommend contacting QuickBooks professionals via the toll-free number (+1-866-409-5111).